What Information We Hold and Why
We collect your name, contact details, and the account credentials you create when you join. When you deposit or withdraw using JazzCash, Easypaisa, or Raast, we record transaction identifiers and wallet references — not your full PIN or mobile banking password. Device data such as your
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browser type, IP address, and session timestamps are logged automatically to protect your account from unauthorised access. If you contact support, the conversation is stored so we can follow up accurately. We do not sell your data to third parties. Data shared with payment processors is
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limited strictly to what those processors need to complete a transaction. Availability of this service depends on local law and eligible regions in Pakistan. Our retention period for account data runs as long as your account remains active; once you request closure, we follow a structured
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deletion process outlined in the request section of this policy.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.